TERMS AND CONDITIONS OF USE
These terms and conditions were last revised on 23 September 2025.
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the website https://ankorco.eu and services provided by Ankor (“we”, “us”, or “our”). By accessing or using our website, you confirm that you accept these Terms and agree to comply with them.
2. Purpose and Scope
These Terms apply to any individual or legal entity (“you”, “your”) accessing or using our site or engaging with our customer care and outsourcing services tailored for luxury fashion and apparel brands.
3. Services Offered
Ankor provides customer service outsourcing and experience solutions to fashion and apparel brands. Any service engagement will be subject to a separate contract specifying scope, fees, and responsibilities.
4. Access to the Site
Access to our site is provided free of charge. We reserve the right to modify, suspend, or withdraw the website or parts of it at any time without notice. We will not be liable if, for any reason, the site is unavailable at any time.
5. User Obligations
By using our site, you agree to the following: Not to use the site for any unlawful purpose; Not to disrupt or interfere with the site’s operation; To provide accurate and lawful information when completing forms
6. Intellectual Property
All content available on our site (text, images, design, logos, trademarks) is owned or licensed by Ankor. You may not copy, reproduce, or distribute any material without prior written consent.
7. Data Collection and Privacy
Your personal data is handled according to our Privacy Policy. We collect and process data using tools including Google Analytics, Smartlead, Facebook Pixel, Calendly, Hubspot and Apollo.io for business purposes such as marketing, outreach, analytics, and scheduling.
8. Liability
We do our best to ensure the accuracy and availability of our content and services. However, we exclude all liability for any indirect loss or damage that may result from your use of our website or reliance on any information provided.
9. Third-Party Services
We may include links or embed tools from third parties (e.g., Calendly, Smartlead). We are not responsible for the content, services, or data practices of those platforms.
10. Governing Law
These Terms are governed by the laws of the Republic of Kosovo. Any disputes arising shall fall under the exclusive jurisdiction of the courts of that jurisdiction.
11. Modifications
We may update these Terms from time to time. Any updates will be posted on this page. Your continued use of the site after changes are published constitutes your agreement to the updated Terms.